Returns & Exchanges
At Oricle Hearing, we want you to feel confident in your style. If your purchase doesn't meet your expectations, we offer a 30-day window for returns and exchanges on all unworn items.
Initiate Your Request
Visit our online portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
Print and Attach Label
Download and print the prepaid shipping label provided through the portal and securely affix it to the outside of your parcel.
Drop Off and Track
Drop your package at any authorized carrier location; once we receive and inspect your items, we will process your refund or shipment within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing